Cookie Policy

Last updated: January 2024

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and to provide information to website owners.

Coins Raw uses cookies to enhance your experience, provide personalized content, analyze our traffic, and ensure the security of our platform.

Types of Cookies We Use

Essential CookiesRequired

These cookies are necessary for the website to function and cannot be switched off.

Examples:

  • Authentication tokens
  • Security tokens
  • Session management
  • Load balancing

Retention Period:

Session or up to 30 days

Performance CookiesOptional

These cookies help us understand how visitors interact with our website.

Examples:

  • Google Analytics
  • Page load times
  • Error tracking
  • Usage statistics

Retention Period:

Up to 2 years

Functional CookiesOptional

These cookies enable enhanced functionality and personalization.

Examples:

  • Language preferences
  • Theme settings
  • Trading preferences
  • Notification settings

Retention Period:

Up to 1 year

Marketing CookiesOptional

These cookies are used to track visitors across websites for marketing purposes.

Examples:

  • Advertising networks
  • Social media pixels
  • Conversion tracking
  • Retargeting

Retention Period:

Up to 2 years

Third-Party Cookies

We may also use third-party cookies from trusted partners to help us analyze website usage and improve our services. These include:

  • Google Analytics: Helps us understand how visitors use our website
  • Google Tag Manager: Manages tracking codes and marketing tags
  • Hotjar: Provides heatmaps and user session recordings (when enabled)
  • Intercom: Powers our customer support chat system
  • Social Media Pixels: From platforms like Facebook, Twitter, and LinkedIn

How We Use Cookies

We use cookies for the following purposes:

Security & Authentication

  • • Keep you logged in securely
  • • Prevent unauthorized access
  • • Detect suspicious activity
  • • Enable two-factor authentication

Functionality

  • • Remember your preferences
  • • Maintain trading settings
  • • Store language choices
  • • Enable dark/light mode

Analytics & Performance

  • • Measure website performance
  • • Understand user behavior
  • • Identify popular features
  • • Optimize user experience

Marketing & Communication

  • • Show relevant advertisements
  • • Measure campaign effectiveness
  • • Personalize content
  • • Enable social sharing

Managing Your Cookie Preferences

You have several options for managing cookies on our website:

Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner where you can accept all cookies or customize your preferences.

Browser Settings

You can control cookies through your browser settings:

  • • Block all cookies
  • • Block third-party cookies only
  • • Delete existing cookies
  • • Set cookies to expire when you close your browser

Account Settings

Logged-in users can manage cookie preferences in their account settings under Privacy & Security.

Browser-Specific Instructions

Chrome

Settings → Privacy and security → Cookies and other site data

Firefox

Options → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Manage Website Data

Edge

Settings → Cookies and site permissions → Cookies and site data

Impact of Disabling Cookies

Please note: Disabling certain cookies may affect your experience on our platform:

  • • You may need to log in repeatedly
  • • Your preferences and settings may not be saved
  • • Some features may not work properly
  • • Trading functionality may be limited
  • • Security features may be compromised

Data Protection

We are committed to protecting your privacy and ensuring the security of your data:

  • • All cookies are transmitted over secure HTTPS connections
  • • We regularly review and update our cookie practices
  • • We comply with GDPR, CCPA, and other privacy regulations
  • • We never sell your personal data to third parties
  • • You can request deletion of your data at any time

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us: