Frequently Asked Questions

Find answers to common questions about Coins Raw

What is Coins Raw?

Coins Raw is a peer-to-peer cryptocurrency trading platform that allows users to buy and sell cryptocurrencies directly with each other using various payment methods.

How does the escrow system work?

When a trade is initiated, the cryptocurrency is held in escrow until both parties confirm the transaction is complete. This protects both buyers and sellers from fraud.

What payment methods are supported?

We support over 500 payment methods including bank transfers, PayPal, gift cards, mobile money, and many local payment options depending on your region.

Is KYC verification required?

Basic trading doesn't require KYC verification. However, higher trading limits and certain features may require identity verification for security purposes.

What are the trading fees?

Coins Raw charges a small percentage fee on completed trades. The exact fee structure varies by trade type and volume. Check our fee schedule for current rates.

How long do trades take to complete?

Most trades are completed within 15-30 minutes. The exact time depends on the payment method and how quickly both parties respond.

What cryptocurrencies can I trade?

We support over 300 cryptocurrencies including Bitcoin, Ethereum, Tether, BNB, and many others. New cryptocurrencies are added regularly.

Is my money safe on Coins Raw?

Yes, we use industry-leading security measures including cold storage for cryptocurrencies, two-factor authentication, and advanced fraud detection systems.

Can I cancel a trade?

Trades can be cancelled before payment is made. Once payment is confirmed, the trade must be completed or resolved through our dispute system.

How do I become a vendor?

To become a vendor, you need to complete identity verification, maintain good trading history, and meet certain volume requirements. Apply through your account settings.

Still have questions?

Our support team is here to help you 24/7