Question 1

How do I create an account on Coins Raw?

Accepted Answer

Creating an account is simple! Click 'Sign Up' on our homepage, provide your email and basic information, verify your email address, and complete the identity verification process. You'll be trading in minutes!

Question 2

What cryptocurrencies can I trade on Coins Raw?

Accepted Answer

We support over 1000+ cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), Cardano (ADA), Solana (SOL), and many more. Our platform continuously adds new tokens based on market demand and security standards.

Question 3

How secure is my money on Coins Raw?

Accepted Answer

Security is our top priority. We use bank-level security measures including 256-bit encryption, cold storage for 95% of funds, two-factor authentication, and maintain $100M+ insurance coverage for user funds.

Question 4

What are the trading fees on Coins Raw?

Accepted Answer

Our trading fees are competitive and transparent. Maker fees start at 0.1% and taker fees at 0.1%. Fees decrease based on your 30-day trading volume. We also offer zero-fee promotions for new users.

Question 5

How do I deposit funds into my account?

Accepted Answer

You can deposit funds via bank transfer, credit/debit card, or cryptocurrency transfer. Navigate to 'Wallet' > 'Deposit', select your preferred method, and follow the instructions. Most deposits are processed instantly.

Question 6

How long do withdrawals take?

Accepted Answer

Cryptocurrency withdrawals are typically processed within 10-30 minutes. Bank transfers may take 1-3 business days depending on your location and bank. We process withdrawal requests 24/7.

Question 7

Can I use Coins Raw on my mobile device?

Accepted Answer

Yes! Our platform is fully responsive and works perfectly on mobile browsers. We also have dedicated mobile apps for iOS and Android with all the features of our web platform.

Question 8

What should I do if I forgot my password?

Accepted Answer

Click 'Forgot Password' on the login page, enter your email address, and we'll send you a secure reset link. For additional security, you may need to verify your identity through 2FA or email verification.

How can we help you?

Live Chat

Email Support

Phone Support